Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
ObjectivesTo equip participants with more in-depth understanding of psychology and the principles involvedTo enhance the effectiveness of participants' practical skills and techniques through action-based trainingApplied Business PsychologyIn this module students will learn the basics about psychological principles as applied to various aspects of business, including, but not limited to, organisat...
Provider: Management Development Institute of Singapore (MDIS)
A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the written word.ObjectivesUpon completion of this workshop, participants will be able to;Plan and organise their documentExpress ideas to suit the audien...
How can I present without feeling nervous? What should I do when my mind goes blank? What if my visual aids don't work? How can I improve my presentation skills? All these questions and more will be answered at this interesting, fun-filled and knowledge-rich workshop.Be prepared to be videotaped as you learn tips and tricks to become a more dynamic and confident speaker and presenter!ObjectivesUpo...
Problem solving is a major challenge for any organisation. This programme has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation, its root causes, and to generate actions utilising analytical tools.ObjectivesUpon completion of this workshop, participants will be able to;To solve problems and prevent recurrence of those problems by look...
At work, you may find expression of certain emotions can adversely affect your relationships with others. One such difficult emotion is anger. While anger is natural and healthy, it can become a serious problem if not managed well.When anger is frequent or overwhelming, it hinders work performance significantly. Also as Managers and Executives, we may be called upon to deal with angry colleagues. ...
Love it or hate it, let’s resign to the fact that politics is here to stay. Can’t wish away and neither can we run away. This is the real world. Running away could mean leaving the frying pan and getting into the fire. Welcome to the world of office politics 101.In the real world, there are political dynamics at play at the workplace. The question that begs an answer is, how do we deal with al...
In recent times, Warehouse Management has been steadily increasing its importance within various organisations (SMEs and MNCs), in their endeavour to manage their costs and augment their customer services level.In this seminar we shall explore fundamental and applicable rules for a well managed, workable and effective environment in any warehouse, which will significantly contribute and optimise t...
Advanced Negotiation Skills is specifically designed to provide participants with further in-depth knowledge of the negotiation process, knowing how to design new negotiation strategies as well as the deep enhancement of their ability to gain clear and distinct advantages in negotiation.Incorporating advanced Neuro-Linguistic Programming principles and techniques, the participants will definitely ...
Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all. Do you know anyone who is good at conflict management? Do you admire them? Do you envy them? Not so surprisingly most people want to avoid conflicts altogether.Many get so emotional that they feel they can’t even say a single word. Others may rely on a simple age-old technique of silence treatment, which...
In an increasing well-connected and fast-paced world, miscommunication can become costly very quickly, both professionally and personally. Effective communication can help to build wonderful relationships, create energising teamwork and make interacting with people an experience to look forward to. The skills for effective communication can be learned.This two-day EFFECTIVE COMMUNICATION Workshop ...
What Can SCU DBA Do For You?Develop superior levels of management skills.Uncover new information or insights within your professional area.Research an area you are interested in and passionate about.Contribute your knowledge to, and become an expert in your industry.Network with candidates from a range of backgrounds.Gain a globally recognised advanced business qualification.Enhance future employm...
ObjectivesTo equip participants with more in-depth understanding of psychology and the principles involvedTo enhance the effectiveness of participants' practical skills and techniques through action-based trainingStatistics IThis module emphasises graphic and numerical descriptive statistics for summarizing characteristics of data distributions and the use of EXCEL spreadsheets for the recording o...
Information and Communications Education and Training
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels.However, you may not always take time to analyse how your natural ways of thinking and interacting affect others. Understanding, appreciating and accommodating individual differences in communication style can enhance your...
As organisers and leaders of meetings, we understand that meetings would be effective when the agenda justifies the purpose of the meeting and with the necessary people. Minute taking must be well planned, organised and followed-up on all decisions and commitments.An interactive learning programme using a combination of lectures, exercises and group discussion to discuss the various skills such as...
This workshop is designed specifically for business professionals to master new and specific techniques that will help sharpen their writing skills. The course will help participants produce a higher standard of reply submissions, to understand that good writing is not difficult.The course is structured such that participants will learn to adopt an appropriate style, tone and format of writing to ...
Do you realise that we are constantly faced with challenges of dealing with incoming “stuff” such as emails, calls, messages and difficulty of having to say “no” while our thoughts having to handle too many tasks at the same time?At work, do we really respond to these stuff in an effective and efficient way? If not, then it will require techniques and skills in making better choices and de...
ObjectivesTo equip participants with the necessary knowledge and pre-requisites needed to pursue an undergraduate programme in Mass CommunicationsTo develop the analytical, planning, and communicative abilities of participantsTo enhance the effectiveness of participants' practical skills and techniques through action-based trainingStructure and Professional Practice of Print MediaTo introduce stud...
For a long time, learning and development have been viewed as purely Human Resource Department implementing and deploying organisation HR initiatives. The overarching assumption is that HR initiatives will be aligned with business strategies and whatever programmes that learning and development run, will in some way be related to the business initiatives.Increasingly, business leaders are struggli...
English is the number one language for businesses around the world and a good command of English is an absolute essential for today’s high fliers. The ability to communicate well in both writing and speaking, is one of the keys to being successful at work.With our help on this course, you will acquire the knowledge and skills needed both written and verbal to impress your boss, colleagues, custo...
ObjectivesThe Diploma in Counselling has been specially designed to:Equip students with relevant set of knowledge and skills required in the field of counselling and to prepare them to embark on a counselling degree programme.Focus mainly in the theories and practice of counselling with handling specific issues including crisis intervention and grievance, children, youth and cross-cultural counsel...